Add a warranty definition
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Enrich EMMS Online Help

Add a warranty definition  

  1. At the EMMS main menu, select Maintenance | Warranties | Warranties.
    • The Work With Warranties display screen appears.
  2. Click Add .
    • The Add Warranty enter screen appears.
  3. Fill in the fieldsfields as required.

    Description is a brief description of the warranty that will help to identify it, e.g. Parts 6 Month.

    Effective Date is the date the effective-date type of warranty contract goes into effect. An effective date can be supplied for warranties defined as having a starting point of in-service date or purchase date, but this will serve as information only in those cases.

    Starting Point identifies when the warranty goes into effect on a covered item or unit. You can click on the Prompt button to select the starting point from a list. Possible values are:

    • Effective Date - a specific date is given at which the warranty becomes effective, regardless of unit in-service dates or part install/purchase dates. This is rarely used; it's not unit specific, it's for the warranty itself.
    • In Service Date - the starting point for the warranty will be based on the in-service date of the unit; for parts, the starting point will be the day the part is fully issued on the work order.
    • Purchase Date - the starting date will be the purchase date of the unit; for parts, it will be the receipt date of the part.

    Type identifies the kind of warranty. This is informational only, unless the Parts type is selected; it works differently from the others. You can click on the Prompt button to select the warranty type from a list.

    Warranty Code is a unique code used to identify this specific warranty contract. It will appear on the work order.

  4. Click Enter to save the new warranty.
    • The Edit Warranty change screen appears.
  5. Fill in the fieldsfields as required.

    Duration Status identifies how the warranty period is measured -- elapsed days, elapsed months, or using a metric. The expiry date of the warranty is calculated by adding the duration to the start date. You can right-click in the field and select Prompt to select the duration from a list.

    End Date - when units are being added to the system, Enrich will check to see if there are start or end dates defined for the warranty. If found, the warranty will only be attached to the unit if the in-service date falls within this date range. The start and end dates are independent of each other; they don't both have to exist. If the end date is left blank, then only the start date will be validated.

    Expiration Value is a number identifying when the warranty coverage expires on equipment or parts. If the warranty coverage is 24 months, the expiration value is 24. If the warranty coverage is 30,000 miles, the expiration value is 30,000. The calculation of warranty expiry dates allows for a 5-digit value, allowing for about 274 years if expressed in days and about 8333 years if expressed in months.

    Expiration Value Policy is an unspoken grace period provided by the vendor, e.g. 5 days after policy expiration you might still get coverage. For 30 extra days on a 365 day policy, you should type in 395 for this field.

    Metric Type identifies how a reading is taken to obtain the measurement. It is only required for metric type durations. If the warranty coverage is 30,000 miles, that is based on the vehicle's odometer reading; therefore, the metric type is odometer. You can right-click in the field and select Prompt to select the metric type from a list.

    Start Date for Adding Units - when units are being added to the system, Enrich will check to see if there are start or end dates defined for the warranty. If found, the warranty will only be attached to the unit if the in-service date falls within this date range. The start and end dates are independent of each other; they don't both have to exist. If the start date is left blank, then only the end date will be validated.

    UOM is the unit of measure in which the expiration value is measured if the duration is based on a metric. If the warranty coverage is 30,000 miles, the unit of measure is miles. You can right-click in the field and select Prompt to select the unit of measure from a list.

  6. Click Enter to save the warranty.
  7. You can now set warranty limitations, item coverage, equipment coverage, equipment group coverage, and document links for the warranty.

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