Quick collection
The Quick Collection Entry view only includes claims in Posted status
where there is no outstanding collection, i.e. no collections that are
in Open or WO Launched status.
- At the EMMS main menu, select Maintenance
| Warranties | Warranty Claims. The Warranty
Claims by Claim # display screen appears.
- Click Switch View
. The Switch
View of Warranty Claims selection screen appears.
- Click Quick Collection Entry.
The New Vendor Credit Memo
screen appears.
- Do one of the following:
- Click Exit
to bypass this step and go directly to the Warranty Collection
display screen.
- Click Select Existing CM
to select an existing credit
memo to work with.
- Fill in the fields as required, then click
Enter
.
- The Warranty Collection
display screen appears.
- Fill in the fields as required for each claim.
- To allow the system to calculate any adjustments:
- Click Adjustment Calc/Entry
.
- To change the information on a claim:
- To change the credit memo:
- Click Change Credit Memo
. The Maintain
Credit Memo screen appears.
- Change any field values as required.
- Click Enter
to save the changes; you return
to the Warranty Collection
display screen.
- To complete the credit memo and generate warranty work orders:
- Click Complete Credit Memo
(Generate Wty WO's)
. The claims
disappear from the screen and the warranty work orders are generated
in Open status.
Back to Warranty Claims
and Collection