Record meter readings with a meter change

When a unit's meter fails, it has to be replaced. When that happens, the Life-to-Date (LTD) readings cannot change; the LTD must continue to climb after the physical part has been changed. This is done through the work order activity. See the Change a Meter item in the How To section of the EMMS Online Help for more information.

In addition, a specific process must be followed to record billing readings when a meter change occurs.

  1. At the Asset Management main menu, select Customer | Billing | Record Billing Readings. The Record Billing Readings screen appears.
  2. Type in the Reading Date.
  3. Select Actual for Actual or Estimate.
  4. Select Yes for Meter Change.
  5. If necessary, change the Metric Type and/or Facility.
  6. Click Enter enter.jpg. The Record Billing Readings change screen appears.
  7. Click Add plus.jpg. The Record Billing Readings add screen appears.
  8. The end reading from the old meter must be recorded first: enter the
  9. Move onto the next line and enter the
  10. Move onto the next line and enter the
  11. Click Enter enter.jpg to save the readings.
  12. Click Change change.jpg to view the full list of readings.

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