Invoice credits

This option allows you to create credits to an existing invoice.

1. At the Asset Management main menu, select Customer | Invoices. The Work With Invoices display screen appears.
2. Right-click on the invoice to be credited and select Credit. The Edit Manual Credit Note screen appears.
3. Fill in the fields as required.

   Customeris the customer who will receive the credit. You can click on the Prompt button to select the customer from a list.

   Facilityis the facility giving the manual credit. You can click on the Prompt button to select the facility from a list.

   Customer POis the purchase order number that the customer provided to authorize the original manual charge that the credit relates to.

   Charge Dateis the date that will appear on the manual credit.

   Descriptionis a brief description of the manual credit.

   Unitis the equipment unit that the manual credit applies to. It is optional. You can right-click in the field and select Prompt to select the unit from a list.

   Charge Codeis the type of charge being credited. You can right-click in the field and select Prompt to select the charge code from a list.

   From/Toare the dates the manual credit will begin and end. The To date can be the same as the From date.

   G/L Accountis the general ledger account that the manual credit will be posted to. It can be left blank to default to the account associated with the charge code. You can right-click in the field and select Prompt to select the account from a list.

   Reasonis the reason the credit is being issued. You can right-click in the field and select Prompt to select the reason from a list.

   Original Invoiceis the original invoice that the charge being credited was on. You can right-click in the field and select Prompt to select the invoice from a list.

   Charge Facis the location that the charge originated from. It can be left blank to default to the facility associated with the original invoice. You can right-click in the field and select Prompt to select the facility from a list.

   Amountis the amount that the customer will be credited, to 2 decimal places. Note that this amount cannot be greater than the original invoice amount.

4. Click Enter to save the credit. The Edit Manual Credit Note change screen appears.
5. To work with taxes for a credit:
   1. Right-click on the credit and select Tax Detail. The Edit Manual/Misc Charge Taxes change screen appears.
   2. Make any changes required.
   3. Click Enter to save the changes.
   4. To add taxes for the credit, click Add . The Edit Manual/Misc Charge Taxes add screen appears.
   5. Fill in the fields as required.

      Tax Codeis the type of tax to be refunded on the manual credit. You can right-click in the field and select Prompt to select the tax from a list.

      Tax Amountis the amount to be credited for the tax, to 2 decimal places.

      Prov/Stateis the province or state that the sales or value added tax is for. You can right-click in the field and select Prompt to select the province or state from a list.

   6. Click Enter to save the taxes.
   7. Click Exit to return to the Edit Manual Credit Note change screen.
6. To load the default values for the taxes on the screen:
   • Click Recalc Tax . The default account number for taxes will appear in the Charge G/L Account field.
7. To post and create an invoice for these credits:
   1. Click Post . The Post Manual Charge screen appears.
   2. Click Post. You return to the Work With Manual Charges display screen where the new transaction will appear in the list and the message "Invoice 999 has been created" will appear at the bottom of the screen.
   3. To print the invoice, right-click on the transaction and select Invoice. The Manual Charge Invoice display screen appears.
   4. Click Print Invoice . The invoice will print on your default printer.

Back to Billing