Billing reading collection report
- At the Asset Management main menu, select Customer
| Billing | Billing Reading Collection. The Reading
Collection Report enter screen appears.
- Fill in the fields as required.
- Click Enter
. The Reading Collection Report (L2SVPFK) will print
on your default printer.
- The report will show the previous TWO readings.
- The report will generate a job number which can be used to
enter the readings when they are received from the customer.
- When the customer clicks on the link in the email, it will
take them to the CWA Meter Reading Entry screen. Once they have
Submitted the readings, an email will be sent. You can then use
the job number to enter the readings into Enrich through the Record
Billings From Preload option.
- If sending a CSV file, the following setup must have been performed:
- Define the API for BRC FEBFUPC Billing Reading Collection.
Path: EMMS | Administration | Interfaces
| API Interfaces
- Set up the customer contact type MLS, preferred method
A = .CSV; contact type BRC, preferred method E = PDF.
Path: Customer | Customers | Edit
Customer | Contacts
- Define the CUSTRA Customer Reading Coll/ATT email subject
and message.
Path EMMS | Administration | Interfaces
| Email Text Definitions
- Identify the Default From Email address (this will be the
same as the work order estimate From email address).
Path: EMMS | Administration | Business
Parameters | WO Estimating | Change
- Set up the Reading Interface File if you will upload the
readings when you receive them from your customer.
Path: EMMS | Administration | Interfaces
| Reading Interface | Reading Interface Definition
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