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Reason is a 2-digit code identifying why a work order or task is being performed, e.g. 01 for breakdown, 07 for pre-delivery.
Description is a brief description of the reason for repair.
Status identifies whether the reason code is active or inactive. Inactive reason codes will not show on work orders unless they are the "currently" selected reason, i.e. the reason was placed on the work order and was later inactivated. You can right-click in the field and select Prompt to select the status from a list.
Inactive reasons will not appear when working with reasons on a work order. They will be greyed out when prompting on reason for the Consolidated Billing charge list. You will only be able to choose an active reason on the Maintenance Business Parameters, Insurance Business Parameters, Preventive Maintenance Business Parameters, Roadcall Business Parameters, and Warranty Business Parameters screens. Report selection screens and Lease Rental screens will allow any reasons, including inactive ones.
Reason Reference For - when a value exists in this field, any time you enter a work order with the corresponding reason, a prompt screen for the reference will appear. The reference is then stored for the work order and, upon close/approval of the work order, is copied to the accounting interface files.
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