Enrich EMMS Online Help

Customer refusal reason reference table  

  1. At the EMMS main menu, select Administration | Tables --> | Administration Tables | Reference Tables.
    • The Reference Tables display screen appears.
  2. Right-click on the Customer Refusal Reason table and select Change.
    • The Table Codes - Customer Refusal Reason change screen appears.
  3. Click Add .
    • The Table Codes - Customer Refusal Reason add screen appears.
  4. Fill in the fieldsfields as required.

    Code is a code identifying a reason why a customer refuses something.

    Description is a description of the reason for a customer's refusal of something.

  5. Click Enter to save the reasons.
  6. Click Exit twice to return to the menu.

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