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Affiliate customer cross-reference table  

The national entity sets up customers in its database for all the customers that it has initiated an agreement with. These customers may transact with one or more affiliates. The customer cross-reference allows the centralized billing system to identify the affiliate's customer on the national entity's system. The cross-reference must have one-to-one entry, even if the affiliate and national codes are the same.

1. At the EMMS main menu, select Customer | Centralized Billing | National Head Office | Work With Affiliates.
   • The Work With Affiliates display screen appears.
2. Right-click on the affiliate and select Customer.
   • The Affiliate Customer Cross-reference change screen appears.
3. Click Add .
   • The Affiliate Customer Cross-reference add screen appears.
4. Fill in the fieldsfields as required.

   Affiliate Customer is the full customer code that identifies the customer in the affiliate's database.

   National Customer is the full customer code that identifies the customer in the national's database. You can right-click in the field and select Prompt to select the customer from a list.

5. Click Enter to save the cross-references.
6. Click Exit to return to the Work With Affiliates display screen.

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