Enrich EMMS Online Help

Unapprove work order  

This option allows you to unapprove an approved work order so changes can be made to it (see notes below).

1. At the EMMS main menu, select Administration | Interfaces | Work Order Unapprove.
   • The Unapprove Work Order screen appears.
2. Type in or select the Work Order # to be unapproved.
3. Click Enter .
   • The Confirm prompt appears.
4. Click Unapprove.
   • The work order will be unapproved and you will be able to make changes to it.

Back to Utilities

Notes:

• EMX work orders can only be unapproved if they don't have any parts. They will be changed to a source of REG.
• Work orders with the warranty reason code cannot be unapproved.
• Work orders with warranty claims where the accounting transactions have already been processed cannot be unapproved.
• Work orders with a claim having collections cannot be unapproved.
• If these validations are all passed and the work order is unapproved, any warranty claim will be re-set to In Progress and the claim accounting transaction will be deleted. There can be many warranty claims referencing the work order being unapproved, and each is subject to the validation/re-set steps just outlined.