Create a work order for multiple units

1. At the EMMS main menu, click the Work Orders button. The Work Orders display screen appears.
2. Click Add . The Work Order Type to Create screen appears.
3. Click Regular WO's, then click Enter . The Create Work Order enter screen appears.
4. Leave the Unit number blank.
5. Fill in the remaining fields as required.

   Assigned Customeris the customer the units on the work order are assigned to. All units must be assigned to the same customer. You can click on the Prompt button to select the customer from a list.

   Cost Codeidentifies the rate that will be used to calculate labor costs for the work order. It defaults to Internal. You can click on the Prompt button to select the cost code from a list.

   Crew Numberis the number of the crew that will perform the work. This is optional, and may not appear on the screen.

   Customer Contactis the name of the person at the customer company to contact concerning this work order.

   Customer POis the number imprinted on the customer's purchase order for the work. It may or may not be required.

   Employeeis the employee responsible for the work order. This is optional. You can click on the Prompt button to select the employee from a list.

   Facilityis the facility where the work will be performed. You can click on the Prompt button to select the facility from a list.

   Override Address #is the sequential number identifying an address for the customer to be billed at that is different from the standard, if applicable. You can click on the Prompt button to select the address number from a list.

   Priorityclassifies the importance of the work. It can be left blank. You can click on the Prompt button to select the priority from a list.

   Reasonidentifies why the work order is being created. You can click on the Prompt button to select the reason from a list.

   Roadside Serviceis the number of the roadside service unit that will perform the work. It is optional, and may not appear on the screen.

   Shopis the shop or department that will perform the work. You can click on the Prompt button to select the shop from a list.

6. Click Enter . The Edit Work Order change screen appears.
   • If a credit problem exists for the customer, the Warning Credit Restrictions screen will appear instead. You will have to get a supervisor's approval to continue.
   • If user-defined fields exist, the Additional Information Entry screen appears first. Type in the required information and click Enter to save it, then click Exit .
7. Fill in the fields as required.

   Componentis the VMRS code identifying the component to be repaired. You can right-click in the field and select Prompt to select the component from a list.

   Taskis the VMRS code identifying the type of work that will be performed on the component. You can right-click in the field and select Prompt to select the task from a list.

   Unitis the equipment unit the task will be performed on. You can right-click in the field and select Prompt to select the unit from a list.

8. Click Enter to save the work order.

What next?