Delete a warranty claim

A warranty claim  may be deleted as long as it has no collections. If the claim is in Posted status and the accounting generated has already been processed, reversal entries are created. If the accounting entries have not yet been processed, they are just deleted. Any reference to the claim from the work order or work order line is removed.

1. At the EMMS main menu, select Maintenance | Warranties | Warranty Claims. The Warranty Claims by Claim # display screen appears.
2. Right-click on the claim and select Change. The Warranty Claim change screen appears.
3. Click Delete . The Confirm Delete of Claim screen appears.
   • If you don't have delete access, the message "DENIED - User AAAAAA does not have access to program F7DQPVK" will appear at the bottom of the screen.
4. Click Delete. The claim will be deleted.

Back to Warranty Claims and Collection