Set a CI invoice to Query status

1. At the EMMS main menu, select Administration | Central Invoicing | Invoices. The Invoices by User display screen appears.
2. Right-click on the invoice and select Query. The Set Invoice to Query Status enter screen appears.
3. Fill in the fields as required.

   Reasonis the reason for placing the invoice into query status. You can click on the Prompt button to select the reason from a list.

   Commentis a more detailed explanation of the problem.

4. Click Enter . The Confirm prompt appears.
5. Click Confirm. You return to the Invoices by User display screen where the invoice status will be Query-Fac.

Back to Central Invoicing