Customer standard billing hours

1. At the Asset Management main menu, click on the Customer button. The Work With Customers display screen appears.
2. Right-click on the customer and select Std Bill Hrs. The Customer Standard Billing Hours - All Customer Hours display screen appears.
3. To define hours by equipment type:
   1. Click Toggle Cust/Group/Model/All until you reach the Customer Group Hours view.
   2. Click Change . The Select Equipment Group screen appears.
   3. Select the equipment group. The Standard Customer Billing Hours display screen appears for the selected group.
   4. Any hours you enter now will apply only to the specified equipment group.
4. To define hours by manufacturer/model:
   1. Click Toggle Cust/Group/Model/All until you reach the Customer Mfg/Model Hours view.
   2. Click Change . The Select Make screen appears.
   3. Select the make. The Select Model screen appears.
   4. Select the model. The Standard Customer Billing Hours display screen appears for the selected make and model.
   5. Any hours you enter now will apply only to the specified make and model.
5. To change standard billing hours:
   1. Click Change . The Standard Customer Billing Hours display screen appears.
   2. Change any values as required.
   3. Click Enter to save the changes.
6. To add standard billing hours:
   1. Click Change . The Standard Customer Billing Hours display screen appears.
   2. Click Show All/Selected to show all activities.
   3. Find the activity to be added and type in the standard billing Hours for it.
   4. Click Enter to save the new billing hours.
7. To copy standard billing hours from another customer to this one:
   1. Click Change . The Standard Customer Billing Hours display screen appears.
   2. Click Copy . The Copy From Another Customer - Billing Hours screen appears.
   3. Select the customer you wish to copy the hours from.
   4. Click Enter . Standard billing hours will be added and/or changed.

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