Customer incremental hours

It is possible to have the hours billed on a shop invoice be calculated based on a quantity entered on a work order line. For example, bill 3 hours for the first 4 feet of a container repair and 1/2 hour for every additional foot. In order to do this, incremental hours must be defined at the customer or customer class level.

1. At the Asset Management main menu, click the Customer button. The Work with Customers display screen appears.
2. Right-click on the customer and select Std Bill Hrs. The Customer Standard Billing Hours - All Customer Hours display screen appears.
3. Click Incremental Hours . The Customer Incremental Hours display screen appears.
4. If necessary, click Show All/Selected to view all tasks.
5. Right-click on the task that requires incremental hours and select Change. The Incremental Hours add screen appears.
6. Fill in the fields as required.

   Base Quantityis the base quantity for the task, e.g. 4 feet.

   Base Hoursis the number of billing hours applicable for the Base Quantity, e.g. 3 hours.

   Incremental Quantity- if the base quantity is exceeded, the incremental quantity will determine how much to bill for the excess, e.g. each 1 foot.

   Incremental Hoursis the number of hours to bill for each incremental quantity, e.g. 1/2 hour.

   UOMis the unit of measure for the quantity, based on the customer/VMRS/task.

   Maximum Hoursis optional. If a value is entered, it will become the maximum billing hours used regardless of the calculation. For example, if the maximum is set to 7 hours and the calculation is 1 hour per foot and you enter a quantity of 10, the billing hours would be capped at 7.

   Widthshould only be used for square footage types of UOMs. It is entered in conjunction with Height. Enrich won't perform the validation; it will be up to you.

   Heightshould only be used for square footage types of UOMs. It is entered in conjunction with Width. Enrich won't perform the validation; it will be up to you.

   Lengthshould only be used for square footage types of UOMs. Enrich won't perform that validation; it will be up to you.

   Accept Reverseonly applies when width and length are entered. If set to Yes, it indicates that the reverse dimensions have the same values. For example, if the dimensions are 2 x 3, the billing hours will be the same for 3 x 2. This way you don't have to set up both directions.

   Equipment Groupis a specific equipment group that the incremental hours apply to. Leave blank if they apply to all equipment groups. You can right-click in the field and select Prompt to select the group from a list.

   Mfg/Modelis a specific equipment manufacturer and model that the incremental hours apply to. Leave blank to apply to all. You can right-click in the field and select Prompt to select the manufacturer and model from a list.

7. Click Enter to save the incremental hours.

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